Twitter<\/a> to receive updates on the situation if the system fails again.<\/p>\nNo information<\/h2>\n
But yesterday Monday, no administrators, staff or students among the 45,000 plus population of the University of Copenhagen were able to receive e-mail, access or save files, or use the internet on university computers. <\/p>\n
It was the so-called DNS server \u00bbaffecting actually only 5-10 per cent of our system,\u00ab that was down, Vice Director for IT at the University of Copenhagen Bo Bendtsen said to the University Post whose reporter found him in Central Campus between crisis meetings Monday. <\/p>\n
Unfortunately, this information could only be relayed to students and staff via smartphones to the University Post facebook and twitter and via messages on the University of Copenhagen\u2019s official facebook page.<\/p>\n
Last night \u2018things were still working\u2019<\/h2>\n
The failed storage facility, affectionately called \u2018Eva\u2019 by IT staff, was to be phased out at the end of January anyway. Now her replacement, a newer, more effective, system, has been rushed into service.<\/p>\n
As for the failed Eva. She was of course the 5-10 per cent of the system that mattered. According to the first reports, the outage apparently occurred Sunday night.<\/p>\n
\u00bbWhen the IT department operator goes home 22.00 Sunday things were still working, but when we got in 7.30 it was gone,\u00ab explained Birgitte Pedersen from the IT department\u2019s call centre, who subsequently explained to the University Post that after the first rush, she and her colleagues had a quiet day, as staff and students realised that there was nothing to be done.<\/p>\n
Unable to send out exams<\/h2>\n
She, and her colleagues at the call centre, were at this time under the impression that the outage only affected the Central Campus and Law faculties. Later, as it turned out, the whole university was down. <\/p>\n
The site UniversityPost.dk was shut off by the outage, with no access to uploaded articles and servers for journalists and no access to the web for readers. Wireless web access on campus through the Eduroam system, and the University\u2019s own intranet system KUnet were also hit. But maybe the biggest worries were out in the Faculties, as a series of exam assignments were slated to be sent out Monday.<\/p>\n
\u00bbWhat does this mean for us who have exams today?\u00ab wrote a worried student on the University Post facebook.<\/p>\n
Regular back-up<\/h2>\n
Unfortunately neither we, nor most others were able to help: An exam secretary at the Faculty of Humanities told our reporter that she was unable to send out exam assignments. Monday night the Faculty of Law said that it had postponed several key exams to Tuesday. Other faculties have relayed information via other channels.<\/p>\n
The University Post asked Vice Director Bo Bendtsen yesterday Monday, whether there was any risk that data or e-mails had been lost.<\/p>\n
\u00bbI see this as a very, very small risk,\u00ab he said. \u00bbWe have regular back-up.\u00ab<\/p>\n
Are you still affected by the IT blackout? Let us know immediately on miy@adm.ku.dk or uni-avis@adm.ku.dk<\/em><\/strong><\/p>\nmiy@adm.ku.dk<\/p>\n
Stay in the know about news and events happening in Copenhagen by signing up for the University Post\u2019s weekly newsletter here<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"Webpages, intranet, e-mails, servers failed on a day when many Copenhagen students were to be given exam questions<\/p>\n","protected":false},"author":12,"featured_media":18907,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[44],"tags":[],"class_list":["post-18906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-campus","expression-news_article"],"acf":[],"aioseo_notices":[],"yoast_head":"\n
IT crash paralyses University<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uniavisen.dk\/en\/it-crash-paralyses-university\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT crash paralyses University\" \/>\n<meta property=\"og:description\" content=\"Webpages, intranet, e-mails, servers failed on a day when many Copenhagen students were to be given exam questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uniavisen.dk\/en\/it-crash-paralyses-university\/\" \/>\n<meta property=\"og:site_name\" content=\"University Post\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uniavis\" \/>\n<meta property=\"article:published_time\" content=\"-0001-11-30T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-01-21T02:08:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uniavisen.dk\/wp-content\/uploads\/2012\/01\/it_call_centre_036.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1536\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"MIGRATED_ARTICLES FROM_OLD_SITE\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Uniavisen\" \/>\n<meta name=\"twitter:site\" content=\"@Uniavisen\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"MIGRATED_ARTICLES FROM_OLD_SITE\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/\"},\"author\":{\"name\":\"MIGRATED_ARTICLES FROM_OLD_SITE\",\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/#\\\/schema\\\/person\\\/b4df0b22f9be3943039e58e94c400606\"},\"headline\":\"IT crash paralyses University\",\"datePublished\":\"-0001-11-30T00:00:00+00:00\",\"dateModified\":\"2017-01-21T02:08:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/\"},\"wordCount\":611,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uniavisen.dk\\\/wp-content\\\/uploads\\\/2012\\\/01\\\/it_call_centre_036.jpg\",\"articleSection\":[\"Campus\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/\",\"url\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/\",\"name\":\"IT crash paralyses University\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/uniavisen.dk\\\/wp-content\\\/uploads\\\/2012\\\/01\\\/it_call_centre_036.jpg\",\"datePublished\":\"-0001-11-30T00:00:00+00:00\",\"dateModified\":\"2017-01-21T02:08:55+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/#\\\/schema\\\/person\\\/b4df0b22f9be3943039e58e94c400606\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/uniavisen.dk\\\/en\\\/it-crash-paralyses-university\\\/#primaryimage\",\"url\":\"https:\\\/\\\/uniavisen.dk\\\/wp-content\\\/uploads\\\/2012\\\/01\\\/it_call_centre_036.jpg\",\"contentUrl\":\"https:\\\/\\\/uniavisen.dk\\\/wp-content\\\/uploads\\\/2012\\\/01\\\/it_call_centre_036.jpg\",\"width\":2048,\"height\":1536,\"caption\":\"At the IT call centre on Central Campus Monday. 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However University of Copenhagen’s Ku.dk and the internal KUnet are still down. Faculty pages appear to be operational. <\/p>\n<p>Be sure to like us on <a href=\"http:\/\/www.facebook.com\/UniversityPost\" target=\"_blank\">Facebook<\/a> or follow us on <a href=\"https:\/\/twitter.com\/#!\/universitypost\" target=\"_blank\">Twitter<\/a> to receive updates on the situation if the system fails again.<\/p>\n<h2>No information<\/h2>\n<p>But yesterday Monday, no administrators, staff or students among the 45,000 plus population of the University of Copenhagen were able to receive e-mail, access or save files, or use the internet on university computers. <\/p>\n<p>It was the so-called DNS server \u00bbaffecting actually only 5-10 per cent of our system,\u00ab that was down, Vice Director for IT at the University of Copenhagen Bo Bendtsen said to the University Post whose reporter found him in Central Campus between crisis meetings Monday. <\/p>\n<p>Unfortunately, this information could only be relayed to students and staff via smartphones to the University Post facebook and twitter and via messages on the University of Copenhagen\u2019s official facebook page.<\/p>\n<h2>Last night \u2018things were still working\u2019<\/h2>\n<p>The failed storage facility, affectionately called \u2018Eva\u2019 by IT staff, was to be phased out at the end of January anyway. Now her replacement, a newer, more effective, system, has been rushed into service.<\/p>\n<p>As for the failed Eva. She was of course the 5-10 per cent of the system that mattered. According to the first reports, the outage apparently occurred Sunday night.<\/p>\n<p>\u00bbWhen the IT department operator goes home 22.00 Sunday things were still working, but when we got in 7.30 it was gone,\u00ab explained Birgitte Pedersen from the IT department\u2019s call centre, who subsequently explained to the University Post that after the first rush, she and her colleagues had a quiet day, as staff and students realised that there was nothing to be done.<\/p>\n<h2>Unable to send out exams<\/h2>\n<p>She, and her colleagues at the call centre, were at this time under the impression that the outage only affected the Central Campus and Law faculties. Later, as it turned out, the whole university was down. <\/p>\n<p>The site UniversityPost.dk was shut off by the outage, with no access to uploaded articles and servers for journalists and no access to the web for readers. Wireless web access on campus through the Eduroam system, and the University\u2019s own intranet system KUnet were also hit. But maybe the biggest worries were out in the Faculties, as a series of exam assignments were slated to be sent out Monday.<\/p>\n<p>\u00bbWhat does this mean for us who have exams today?\u00ab wrote a worried student on the University Post facebook.<\/p>\n<h2>Regular back-up<\/h2>\n<p>Unfortunately neither we, nor most others were able to help: An exam secretary at the Faculty of Humanities told our reporter that she was unable to send out exam assignments. Monday night the Faculty of Law said that it had postponed several key exams to Tuesday. Other faculties have relayed information via other channels.<\/p>\n<p>The University Post asked Vice Director Bo Bendtsen yesterday Monday, whether there was any risk that data or e-mails had been lost.<\/p>\n<p>\u00bbI see this as a very, very small risk,\u00ab he said. \u00bbWe have regular back-up.\u00ab<\/p>\n<p><strong><em>Are you still affected by the IT blackout? Let us know immediately on miy@adm.ku.dk or uni-avis@adm.ku.dk<\/em><\/strong><\/p>\n<p>miy@adm.ku.dk<\/p>\n<p><em>Stay in the know about news and events happening in Copenhagen by <a href=\"http:\/\/universitypost.dk\/newsletter\" target=\"_blank\">signing up for the University Post\u2019s weekly newsletter here<\/a>.<\/em><\/p>\n"},{"acf_fc_layout":"ArticleEnd"},{"acf_fc_layout":"OtherStories","headline":"","hand_picked_posts":false,"references":false,"category":false,"theme":false,"number_of_posts":"4","style":"default"}]},"taxonomyData":{"category":[{"term_id":44,"name":"Campus","slug":"campus","term_group":0,"term_taxonomy_id":44,"taxonomy":"category","description":"","parent":0,"count":1547,"filter":"raw"}],"post_tag":[],"post_format":[],"expression":[{"term_id":15,"name":"News Article","slug":"news_article","term_group":0,"term_taxonomy_id":15,"taxonomy":"expression","description":"","parent":0,"count":11488,"filter":"raw"}],"translation_priority":[]},"featured_media_url":"https:\/\/uniavisen.dk\/wp-content\/uploads\/2012\/01\/it_call_centre_036-1280x960.jpg","_links":{"self":[{"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/posts\/18906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/comments?post=18906"}],"version-history":[{"count":1,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/posts\/18906\/revisions"}],"predecessor-version":[{"id":36367,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/posts\/18906\/revisions\/36367"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/media\/18907"}],"wp:attachment":[{"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/media?parent=18906"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/categories?post=18906"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uniavisen.dk\/en\/wp-json\/wp\/v2\/tags?post=18906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}